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Shipping Info
We ship Ground and Air to All US Zip Codes and we ship Global priority service
to Canada.
International shipping must email PRIOR to placing orders for a shipping quote.
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Shipping/Delivery
Info
• Ground Shipping Charges
• Ground Shipping Upgrades
• Shipments to Canada
• Exchange Policy
• Return Policy
• Personal Information
Shipping/Delivery Info: Please note that we may ship either UPS ground
insured or USPS Priority Mail insured at our discretion to all US zip codes.
Ground orders will usually be shipped within 1-2 business days after receipt.
Please allow 4-7 business days for your order to arrive. Please note that
weekends and holidays are not considered business days for calculating shipping
and arrival dates. Ground Shipping Charges:
| Order Value |
Ground US Zip Codes |
| $00.00 - $25.00 |
$5.95 |
| $25.01 - $75.00 |
$8.95 |
| $75.01 - $150.00 |
$12.95 |
| $150.01 - $225.00 |
$18.95 |
| $225.01 - $299.99 |
$24.95 |
| $300.00 & Up |
FREE |
Ground Shipping
Upgrades:
Orders upgraded from ground shipping must be received by 12:00 Noon SMT
(Arizona) to ship the same day.
- Upgrade to 2 Day Delivery for an additional $10.00
- Upgrade to Next Day Delivery for an additional $20.00
- Upgrade to Next Day Saturday delivery for an additional $30.00
Shipments to Canada: Please note that we are not responsible for any import
fees, duties or taxes. We currently ship only expedited service to Canada via USPS Global Priority. Prices quoted and payments to be made in US dollars only.
| Order Value |
Canada |
| $00.00 - $25.00 |
$16.95 |
| $25.01 - $75.00 |
$20.95 |
| $75.01 - $150.00 |
$22.95 |
| $150.01 - $225.00 |
$24.95 |
| $225.01 - $300.00 |
$26.95 |
| $300.01 - $375.00 |
$28.95 |
| $375.01 - $450.00 |
$30.95 |
| $450.01 - $525.00 |
$32.95 |
| $525.01 and over |
$34.95 |
Exchange Policy
Exchanged items are treated as a new purchase. We will credit your credit card
for your return (please see return policy below) and ask that you simply place
your new order on the website.
Return Policy
Our 21 day money back guarantee means that we will accept your return for any
reason and issue a refund to your credit card for the merchandise returned
(shipping and gift wrap charges are excluded from refund) subject to the
following conditions:
All returns must be in their original unworn condition, tags, tickets, hang tags
still attached and in their original packaging (plastic bags, hangers, etc.)
Please note that shipping charges and gift wrap charges are not refundable.
Holiday merchandise is final sale as of the date of the holiday. This includes
velvet dresses, Easter dresses and holiday outfits.
All non-conforming items (ie worn, tags missing, etc) or late return requests
will be considered final sale and a return authorization will not be issued.
Exceptions may be made at our discretion subject to a minimum 25% restocking
charge.
Gift recipients may return for exchange only.
We advise using an insured carrier that includes package tracking to guarantee
that your return has arrived. Credit can not be issued if a return is lost in
transit. (If you need to file a claim with the carrier, you may call or email us
for help or guidance.) All returns must be received within 21 days of your
original order date. Return shipping charges are not refundable.
- The return shipping costs are the sole responsibility of the purchaser.
- Merchandise must be packed in its original or appropriate packaging.
- Shoes (unworn only) must be returned in their original shoe box with out damage
to the box. Do not write on or tape up the box. Please wrap the box in paper or
place into a larger box for shipping.
Personal Information
We keep all your personal information private. We do not sell, rent, give or
share any of your information to any third party. All your information is kept
confidential. |
